Your inbox, calendar and to‑do list. Handled.
Operations and executive support for business owners who'd rather run their business than their inbox. I'm Jenni, a Lisbon-based operations specialist with 25+ years of remote experience supporting founders and executive teams across the US, UK, Canada and Europe.
Book a free 20-minute intro call See the packages ↓No contracts locking you in. No agency passing you around. One person, doing the work properly.
You didn't start a business to spend your evenings on admin.
But here you are: an inbox with thousands of unread emails (you stopped counting somewhere past 9,000), a calendar that double-books itself, invoices you keep meaning to chase, and a client tracker that hasn't been updated since March.
You've thought about hiring help. But recruiting, training and managing someone feels like more work, not less. And the freelancer roulette (new person, new brief, new disappointment) gets old fast.
There's a middle path. And yes, it starts with that inbox. However many thousands deep it's gotten, digging it out is the first thing I do: a full cleanup and a filing system that sticks is built into every package, starting with the 30-Day Reset.
Three ways to work with me.
Start small, upgrade when you're ready. Most clients begin with the Reset, then hand over a little more each month.
The 30-Day Reset
From $395 · one-time
For founders who are drowning but not ready to commit. In 30 days I clean up the chaos and hand you a system that sticks.
- Full inbox cleanup + folder system
- Calendar overhaul with booking links & timezones
- A written playbook so it stays fixed
- Kickoff and handoff calls included
The Ten
$375 / month · 10 hours
Your weekly admin catch-up. The recurring tasks that eat your Sundays, handled every week without you thinking about them.
- Twice-weekly inbox cleanups
- Invoice chasing & CRM updates
- Spreadsheets, trackers & research
- Fixed weekly check-in, async in between
- Everything back to you within 24 hours
The Twenty
$695 / month · 20 hours
For the founder ready to hand over the whole admin layer. Double the hours, deeper ownership, first in the queue.
- Everything in The Ten
- End-of-day inbox management
- Calendar ownership + meeting prep notes
- Weekly progress report
- Priority turnaround on requests
Not sure which fits? Book the intro call and I'll tell you straight, even if the answer is "you don't need me yet."
Why founders in four time zones trust me.
Timezone advantage.
Based in Lisbon, I share a working day with London and I'm live through the New York and Toronto afternoon. Different time zones are a feature, not a bug: work lands in your inbox while you sleep.
Three clients. That's the cap.
I don't stack clients until quality slips. Three at a time means your work is never in a queue behind twelve other businesses.
I document everything.
Every process I touch gets written down. If you ever leave (I'll miss you), you keep the playbook.
Boutique attention.
Meaningfully more affordable than a US or UK hire, without the quality lottery of the cheapest offshore options.
Hi, I'm Jenni.
I've spent over 25 years working remotely, long before it was fashionable, supporting founders, executives and small businesses from wherever the work needed doing.
For the past four and a half years I've been the operations engine behind a UK media production company, supporting the CEO and COO across finance, HR, sales and client success. Rebuilding financial reporting from scratch, onboarding enterprise US clients, managing payroll and contracts, and being the person the leadership team trusts to just handle things.
Before that, I managed inboxes and calendars for seven C-suite and senior partner clients at a specialist inbox management agency, where I was promoted to train and onboard new team members. Earlier still, I delivered over 3,000 qualified leads for a UK recruitment business, growing their cold pipeline by 50%.
I'm a Zapier expert, use AI tools daily, and hold a Mini MBA for Senior Executive Assistants. What that means for you: the support you get isn't just an extra pair of hands, it's a smarter way of running your admin altogether.
You'll never be handed off to a junior or a rotating team. The person you meet on the intro call is the person doing the work.
Want to check the track record first? Find me on LinkedIn.
Questions I get a lot.
What tools do you work with?
Gmail and Outlook, Google Workspace and Microsoft 365, Calendly, Notion, Trello, Asana, ClickUp, Slack and most major CRMs. I'm also a Zapier expert and use AI tools daily, so repetitive tasks often get automated away rather than billed by the hour. And if I haven't used your stack, I learn fast and document as I go.
How do you handle passwords and access?
Through a shared password manager, never over email. You control what I can see, and access is revoked the moment we stop working together.
How does the turnaround work?
We work async by design. Anything you send over is handled within 24 hours, usually the same day, and always in your inbox by the start of your next business day. Check-in calls are scheduled to suit your timezone.
What currency will I be billed in?
Yours. Prices are set in USD, GBP, EUR and CAD, so you pay a clean, fixed amount in your own currency with no conversion surprises on your statement.
Is there a contract?
Retainers are month-to-month with 30 days' notice. The Reset is a one-time fixed price. No lock-ins.
What if I need more hours one month?
Just ask. Top-up blocks are available, and if it keeps happening I'll suggest moving up a package rather than nickel-and-diming you.
Imagine opening your inbox and finding it… fine.
If your to-do list is running your life instead of your business, that's exactly the problem I solve. Book a free 20-minute call, tell me what's eating your week, and I'll tell you exactly what I'd take off your plate first.
Book your free intro call